Yamaha DC5X Disklavier Enspire Pro Grand Piano

SKU: DC5XENPRO

$68,995 RRP $88,995
Finish: Polished Ebony
  • 200cm (6’7”) Disklavier Concert Grand Piano
  • Based on the C5X
  • Includes the Enspire Pro, Silent, and DSP systems
  • Listen to the world's best pianists perform live from your own home!
  • Made in Japan
  • Seasoned for Australian climate
  • Includes tuning, regulation and voicing
  • Includes stool & delivery

Comes with FREE piano pack including:

  • Fitted Yamaha piano cover
  • Metronome
  • Unicorn Piano Polish
  • Yamaha & Logans 50th anniversary Commemorative Clock

    The pinnacle of reproducing technologies, the ENSPIRE PRO offers the highest resolution recording and playback paired with the highest quality acoustic pianos for those who want nothing but the best. DC5X ENPRO consists of a grand piano C5X.

    Some consider the C5X to have the best balanced scale design of the entire range. It has a strong clear bass, that does not entirely envelop the middle range of the piano. A great piano for contemporary and classical players alike.

    Most people purchasing pianos in this price range have definite ideas of how they want their piano to sound, feel and respond. This is often reflected in their playing style and music preferences. We urge customers to spend a few hours in our grand piano showroom to thoroughly compare all models.


    Technologically Discreet, Acoustically Elegant

    A streamlined control panel allows for simple tactile control while remaining hidden from view, providing the elegant look one would expect from a finely crafted Yamaha acoustic piano.

      Effortless Integration

      Wireless network connectivity and seamless compatibility with mobile devices, smartphones and computers allows intuitive access to all of the instrument’s exclusive content and unique capabilities.

        Thousands of Performances In One Masterpiece

        The Disklavier ENSPIRE allows you to revel in whatever music suits your mood or occasion, from classical solo piano or concerto selections to your favorite jazz or pop songs on piano – accompanied by audio and vocals. An easy-to-use and intuitive UI design provides direct access to 500 built-in songs* and thousands performances that can be downloaded directly to the instrument from the Yamaha MusicSoft online store.

        Exclusive Streaming Services

        In addition, the ENSPIRE also offers revolutionary streaming radio services, allowing you to discover and enjoy thousands of piano performances in the comfort of your own home. Yamaha Piano Radio gives you instant access to over 30 channels of 24-hour streaming piano music.

        *Built-in songs include 380 piano solo songs (PianoSoft Solo), 72 songs with instrumental accompaniments (PianoSoft Plus), and 48 songs with audio backing (PianoSoft Audio).

          Artistic Excellence In Your Living Room

          Disklavier ENSPIRE features popular, award-winning and legendary Yamaha artists such as Sarah McLachlan, Bob James, and Jamie Cullum*. These performances are not simply a rendition of the artist’s songs, but exclusive performances by the actual artists themselves, recorded specifically for ENSPIRE. Experience the genuine touch, nuance and emotion as the instrument recreates a precise portrayal of the artist’s intentions.

          *Songs you can enjoy with audio (PianoSoft Audio) are totally 48 songs. And 13 of them are by Yamaha artists such as Bob James, Jamie Cullum, and Sarah McLachlan.

            Every Note, Every Nuance

            The Disklavier ENSPIRE is the only piano that can truly reproduce every nuance of a piano performance, precisely recreating all of the details that other player pianos cannot. For example, a player's key release timing controls the exact timing of each individual damper coming down on the string and contributes to the overall musical message that the pianist is trying to convey. Other player systems rely on predetermined programming to control the release of the piano keys, which results in every key releasing at the exact same speed during playback. This programming equates to half of the original performance being altered, which means half of the human element of the piano performance is removed. The Disklavier, by contrast, can reproduce all articulations of the performance, including the speed by which a key is released, meticulously reproducing what even other high-end systems cannot. Couple these unmatched reproducing capabilities with advanced AccuPlay DSP technology, and you have a piano that not only recreates every nuance of the original performance, but is intelligent enough to verify and adjust itself during playback to ensure accurate performance reproduction.

              Sharpening The Cutting Edge

              The Disklavier ENSPIRE PRO is the only instrument with fully integrated high-resolution recording and playback functionality capable of capturing and reproducing 1024 dynamic levels of key and hammer velocity, as well as 256 increments of positional pedaling. Equipped with a cutting-edge optical sensor system that precisely captures every nuanced movement of the keys, hammers and pedals, the ENSPIRE will precisely reproduce the speed of each hammer as it strikes the string, the finest detail of your pedaling, and even the velocity of your key release.

                Inspired By Technology, Powered By Performance

                Extremely accurate recording functions allow teachers and students to critique recorded performances - providing new ways for students to enhance their musical development. Proprietary video sync technology gives users the ability to create, archive and share an acoustic piano driven visual performance using just the piano and a video camera.

                  The Sound of Innovation

                  Yamaha SILENT Piano™ technology allows you to listen, learn and play without being disturbed or disturbing others. Utilizing a unique sampling technique that replicates the interaural characteristics of the human ear, the Disklavier ENSPIRE binaurally recreates the sound, presence and resonance of a Yamaha CFX Concert Grand from the player’s position through headphones. This innovative technology is built into every ENSPIRE ST and PRO model Disklavier, giving you increased flexibility and more opportunities to enjoy your piano.

                  THE PERFECT PARTNER FOR BRINGING OUT THE MUSIC INSIDE

                  A grand piano must perfectly reproduce the sound that the pianist hears in his or her head. The exquisite craftsmanship behind Yamaha’s grand pianos has matured over more than a century, yet even now, it continues to evolve in order to satisfy this need.

                  THE ESSENCE OF THE EXQUISITELY RESONANT PIANO

                  Today’s grand pianos are built from a staggering array of greatly different components, and in designing this instrument, we focus on how best to craft its physical form to resonate perfectly in every possible situation, unaffected by, for example, the unique characteristics of natural materials such as wood and felt or changes in temperature and other weather conditions. The success of the developers is measured in terms of how well the grand piano becomes one with the pianist.

                  PASSION INFUSED INTO EVERY DETAIL

                  As with pianists, every piano has its own unique personality. The musicality of each instrument comes from a perfect harmony of time-honored, finely-honed craftsmanship and cutting edge production techniques that guarantee precision and accuracy. The passion and devotion of the many expert artisans involved in its crafting are distilled into the soul of the Yamaha grand piano.

                  FINDING THE INSTRUMENT WITH WHICH YOU BECOME ONE

                  Finding the instrument with which you become one

                  No photography—no matter how glossy or well taken the photograph—can convey the tone and resonance of a carefully finished Yamaha grand piano. We truly hope that through your fingers, your ears, and every other part of your bod, you can fully savor the character we have breathed into each individual part of this remarkable instrument.

                  THE LEGACY OF THE CFX CONTINUES

                  Preserving tradition is not the same thing as refusing to change; rather, it is from the ongoing search for perfection that traditions emerge. And when it comes to the tradition of crafting a grand piano, there is a sound, a tone to which only those who strive constantly to outdo themselves can aspire. For almost half a century, Yamaha's world-renowned C Series grand pianos have continued through a gradual process of refinement The CFX full concert grand piano built on the knowledge, techniques, and experience gained during this long period, with craftsmen pouring everything they knew into the creation of an instrument that took bold new steps in piano design, seeking to attain sonic perfection. The CX Series extends this work further, providing a clear sound with a clean attack, sparkling tone, and transparent harmonies, all encased in an elegant, flowing form.

                  The end result is a series of instruments that is refined in tone, yet bold in design, the product of a dedication to innovation that allows Yamaha to remain true to its musical heritage. CX Series pianos represent progress that is commensurate with Yamaha's 125th anniversary year - progress that will transform any room in which you play into a concert hall.

                  CX SERIES PIANOS FEATURE A THICKENED BACK FRAME FOR IMPROVED SUPPORT, PROVIDING A RICH, RESONANT TONE.


                  One of the most important factors in achieving a rich tone is the support provided within the instrument. When playing powerful fortissimo the force exerted on the instrument causes it to bend slightly, losing energy. The part of the piano that accepts this force and transforms it into deep reverberation is called the back frame, which could be likened to the skeleton in a human body. On the C3X for example, this back frame is approximately 20% thicker than on other pianos, providing significantly improved support, and reflecting the considerations on which the CX Series has been completely redesigned.

                  THE NEW SOUNDBOARD RESONATES WITH THE EMOTIONS OF THE PERFORMER.


                  A violin is built around a beautiful body with three-dimensional swellings and a delicately curved shape, which is similar to the three dimensional concave design in a piano soundboard called the “crown.” The manufacture of this crown is pivotal to the crafting of any piano, and is thus of paramount importance to piano engineers in addressing the problem of how to transmit the vibrations of the strings from the soundboard into the surrounding air efficiently. Yamaha has taken experience accumulated through many years of crafting pianos and combined it with unsurpassed engineering ability to ensure that the soundboard always provides superb projection. The resulting design capitalizes on physical phenomena unique to the craft of piano-making, to create a soundboard assembly with a structure that allows it to vibrate easily, something that would not have been possible without the deep understanding of the traditional art of piano crafting that goes hand-in-hand with Yamaha's experience and engineering know-how. The same techniques developed for gluing the soundboard, ribs, and bridge in the CFX are used for the C3X and above—models which require a great deal of projection—and the process of installing the resulting soundboard assembly into the piano body has been investigated carefully. This has resulted in dramatically improved projection and the unprecedented response that performers demand.

                  REVOLUTIONARY NEW MUSIC WIRE OFFERS BEAUTIFUL SUSTAIN AND HARMONY.

                  It is music wire that actually creates sound of a piano. While affected by its matching with the hammers, soundboard and body of the piano, music wire has a profound effect on the timbre and sustain of the instrument. The CX Series utilizes music wire that produces a rich sound with a full complexity of overtones in its middle and upper registers. Coupled with the support from a solid foundation, this gives CX Series pianos a rich, harmonic sound.

                  EXPERTISE IN FRAME MAKING SHINES THROUGH IN ROBUST QUALITY.


                  The frame in a modern piano must be able to withstand a total string tension in excess of twenty tons; not only does the frame work together with the wooden body to support the string tension, but it has a profound effect on the instrument’s sound. Yamaha makes its own frames, relying on a method of casting referred to as the “vacuum process,” developed over many years to create some of the best piano frames in the world. During this time we have built up a storehouse of knowledge on factors such as the manner in which controlling the temperature and composition of casting, and even the coating used on the frame itself, affects the acoustic characteristics of the piano. This is a major reason that Yamaha is able to ensure reliable quality when crafting our pianos.

                  HAMMERS BASED ON THOSE OF THE CFX SERIES.


                  Great hammers are essential to producing a beautifully expressive, malleable sound. Yamaha, unlike most other piano manufacturers, produces most of its own high-quality components, and is constantly looking for new ways to use the abilities developed through doing so to give our piano hammers tonality, resilience, and power. The CX Series has also benefitted from the results of this research and development, and utilizes the same felt as the CFX, adjusted to match the size of each instrument in the series. This ensures that all CX Series pianos possess a clear range of tonal colors and a nuanced, expressive sound.

                  VOICING AND REGULATION BREATHES LIFE INTO THE PIANO.


                  Pianos offer pianists only a limited amount of freedom; indeed, apart from the pedals, the pianist’s scope for expression is limited to the 10 mm travel of each of the 88 keys on the keyboard. Even so, the combination of the pedals with the speed and velocity applied to the keys produces a range of tonal changes so broad that they cannot be reproduced with current digital technology. This is the true soul of an acoustic instrument, allowing the pianist to obtain an incredible amount of expression from just 10 mm of key travel.That is precisely why Yamaha devotes so much time voicing their pianos so that the intentions of the pianist are conveyed to the strings. In regulation, a craftsman adjusts the movement of the action so that it accurately transmits every nuance of the pianist’s touch. In voicing, the hammers, which cause the strings to emit sound, are pricked with a pick to create a balanced tone that will respond beautifully when played. Even today, in an era when technology continues to evolve rapidly, these tasks remain the domain of skilled craftsmen who must ensure the high quality of these instruments, and are the main reason that Yamaha has remained one of the top piano makers in the world.

                  A DESIGN THAT UNIFIES PIANO WITH PIANIST, INHERITING THE LEGACY OF THE CF SERIES.


                  CX Series pianos feature a completely revamped design. Following in the footsteps of the CF Series concert grand, the CX Series design features simple, elegant lines, focusing on the characteristic legs of the piano in doing away with any excess ornamentation. This elegance is set off by a solid pedal box that allows performers to depress the pedals with as much power as they want, one aspect of a philosophy epitomizing "functional design" that allows pianists to become one with their instrument as they play. In order to provide the best playability possible, CX Series grand pianos offer white keys made of Ivorite™, which has a feel, color, and absorbency very similar to natural ivory, while natural ebony has been used for the black keys.

                  LID PROP SAFETY STOP


                  The CX Series is equipped with a lid prop stopper to prevent your fingers from being caught when the piano lid closes unexpectedly.






                  DIMENSIONS

                  Width 149 cm (59”)

                  Height 101 cm (40")

                  Depth 200 cm (6’7)

                  Weight 378 kg (832 lbs)


                  KEYBOARD

                  Piano Silencing Mechanism  Yes (Motor-driven hammer shank stopper)


                  TONE GENERATION

                  Piano Sound CFX Binaural Sampling / CFX Stereo Sampling

                  Polyphony (max.) 256

                  Preset Number of Voices 16 (Piano, Electric Piano 1-3, Harpsichord 1 & 2, Vibraphone, Celesta, Pipe Organ 1-4, Jazz Organ, Strings, Choir, Synth Pad)

                  Voices for Song Playback 480 XG Voices + 12 Drum/SFX Kits

                  Compatibility - XG Yes

                  Compatibility - GM Yes


                  SONGS

                  Number of Built-in Songs 500 (Pop, Jazz, Classical, Smart Key etc. 390 piano solo songs (PianoSoft Solo), 72 songs with instrumental accompaniments (PianoSoft Plus), and 48 songs with a studio backing (Piano Soft Audio))

                  Compatible Data Format SMF (Standard MIDI File, Format 0&1), MP3, WAV

                  Compatible Song Format SMF PianoSoft, PianoSoft Plus, PianoSoft Audio, Smartkey

                  Recording Yes


                  OVERALL CONTROLS

                  Tuning 414.8 – 440.0 – 466.8 Hz (approx. 0.2 Hz increments)


                  CONNECTIVITY & STORAGE

                  Headphones Stereo mini jack (x2)

                  MIDI IN/OUT 

                  OUTPUT Yes

                  DIGITAL OUT Yes

                  USB TO DEVICE Yes

                  USB TO HOST Yes

                  LAN  Yes

                  OMNI (SYNC) IN/OUT

                  USB Flash Memory Yes

                  Power Requirements AC100 V - 240 V, 50/60 Hz


                  SENSOR UNIT

                  Key Sensors Non-contact Optical Fibre Grayscale Shutter Sensing System for 88 Keys (Sensors for the key position, keying velocity, and key releasing velocity)

                  Hammer Sensors Non-contact Optical Fibre/Grayscale Sensing System

                  Pedal Sensors Damper & Shift pedal: Non-contact Digital Optical Position-sensing System, Sostenuto pedal: ON/OFF Detection Sensing System


                  Drive UNIT

                  Key Drive DSP Servo Drive System (High power servo-controlled solenoids with super sensitive magnetic sensor, Key/hammer sensor feedback)

                  Pedal Drive DSP Servo Drive System (Servo-controlled solenoids)


                  ACCESSORIES

                  Included Accessories Monitor Speaker x2, Speaker Hanger x2, Stereo Headphone, Operation Manual, Build-in Song List, 50 Greats for the Piano Music Book, USB Wireless Lan Adaptor (UD-WL01)

                  "We want our clients to have peace of mind with a finished and performance-ready piano of superb quality. We do not cut corners, and we will never settle for anything less than getting the best out of every piano we sell." - Geoff Logan

                  Why Buy Your Piano From Logans?

                  Anyone can tell you they provide great service, but can they prove it? Logans Pianos have been in the piano business for almost a century, and in that time we've provided pianos for some of the most important performers and institutions in the music industry. Our long history as Sydney's most trusted name in pianos bears testament to the fact the we are the best in the business, and we have the evidence to back that claim up.

                  Now with four generations of experience, we have the expertise to ensure that a piano from Logans will deliver the best possible performance and the greatest enjoyment for many decades to come.

                  All pianos purchased from Logans come with a minimum of $1250 worth of extras, including:

                  • Minimum three courses of tuning, regulation & voicing
                  • 10 Year Warranty, and free after sale care
                  • Delivery to ground level
                  • Matching Yamaha piano bench
                  • Limited Time offer: 50th anniversary pack, including fitted piano cover, metronome, piano polish & commemorative clock with Logans and Yamaha logos. 

                  What is Piano Regulation?

                  Production schedules in factories only allow for a certain amount of time to be spent on each piano. Additionally, pianos are shipped in vacuum sealed environments, and moving parts shift slightly as they adjust to their new environment. Adjustments made by a piano technician to an instrument's keys and action to compensate for these shifts is referred to as "regulation".

                  All new pianos before leaving their factory are tuned and regulated. Piano components including wood, felt, and doeskin have a tendency to "bed down" and change in thickness for some time, thus altering the regulation and performance of the piano. All manufacturers fundamentally insist that their new pianos be regulated again before being sold.

                  Today, piano regulation is a dying art, and Logans are one of very few piano shops in Australia that still perform a full course of regulation as part of every sale. A large percentage of pianos sold in Australia receive no more than a single tuning at this most important stage in their lives - a fact even Yamaha Australia have tactely acknowleged in labelling Logans Pianos the only Yamaha Piano Authorised Sales and Service Centre in NSW.

                  Why is Regulation Important?

                  Piano regulation is vital to ensuring a long and healthy life for any piano, whether it's a $6000 upright or a $500 000 Concert Grand. The minute adjustments made by a piano technician prevent vital moving parts for rubbing together and wearing prematurely, and ensures a clear, even volume by ensuring the action is balanced across all 88 keys.

                  Additionally, it removes the "stiffness" that experienced piano players often complain of when playing a brand new pianos, and brings out the full performance potential inherent in its design. Traditionally, regulation was considered an essential part of the purchase of a piano, and piano dealers were judged on the quality of their regulation.

                  Piano Voicing

                  Piano voicing involves balancing the volume, tone, and overall sound of the piano by adjusting the hardness of the hammer felts by pricking them with needles using a tool called a "picker". While this sounds like a simple enough task, it requires years of experience to get a feel for how to achieve the "right" voicing for an individual piano. It can be a time consuming task on a higher quality piano, which will generally start with denser felt so that it needs to be replaced less frequently. In many ways, voicing is as much art as science, and as such relies heavily on the taste and experience of the technician.

                  There is a widespread myth that Japanese pianos have an inherently "bright" or "harsh" sound, compared with their more expensive European and North American counterparts. This is simply not the case. More often than not, this comes down to the piano's voicing being given little, or no attention by the seller. In point of fact, most Yamaha pianos still use the same felt and strings as a Steinway. If a mellow sound is what you want in your piano, we are more than happy to oblige.

                  Piano Tuning

                  As with regulation, the tuning of a piano is heavily impacted by changes in atmospheric conditions. As a result of this, it is crucial that a new piano is not merely tuned prior to sale, but left to sit, and retuned in a repeated cycle until the technician can be certain that the tuning will remain stable.

                  Typically, a piano requires three tunings prior to sale, but sometimes more are necessary, depending on a variety of factors including construction, weather and even the specific cuts of timber used in the instrument. Ultimately, we see it as our responsibility to continue tuning a piano until we can be sure it's going to stick.

                  Unfortunately, many dealers try to bypass this process by offering to tune the piano in your home, offering the explanation that "moving the piano will put it out of tune". This is absolutely false. However, it is true that piano's tuning will drift a little in the first six months as it acclimatises to your home. 

                  To remedy this, all pianos sold at Logans include at least one free tuning to be used at any point in the first six months, as part of Yamaha's  Premium Piano Care Program. Grand Pianos pianos may include up to 10 years worth of free tunings, free of charge.

                  Assuming your piano has been prepared correctly and nothing unexpected happens (flood, fire, pestilence etc.), it should only require scheduled tuning every 6-12 months, and a course of regulation and voicing every few years.

                  The Logans Difference

                  A full course of tuning, regulation, and voicing on a new piano runs anywhere from $900 to $1100, depending on the specific instrument. Logans include this service as part of the purchase price on every new piano we sell, free of charge.

                  All pianos also include free delivery, a matching piano bench, manufacturers warranty, and at least one free tuning after delivery We can also arrange continued maintenance afterwards. The knowledge and experience gained over the past century, ensures a Logans Piano will deliver the best possible performance and the greatest enjoyment for many decades to come.

                  While many piano sellers advertise tuning and regulation as part of their pre-sale service, most consistently fail to invest the time and resources required to bring them up to standard. This is a fact we are regularly reminded of whenever one of our technicians arrives for a scheduled tuning on a piano purchased from a competitor, and finds that it in need of voicing and regulation, just six months after purchase.

                  We have found that our satisfied clients often share their Logans experience with students, family, friends. In fact, the majority of people who purchase a piano from us initially chose Logans based on recommendation and reputation. These recommendations depend not just on quality customer service but also on the great performance of our pianos long after they have been delivered. We therefore select and prepare our new pianos very carefully. This more than anything else is what has kept our doors open for almost 100 years.

                  General

                  Logans Pianos offers Australia wide shipping on all products on our website and our Burwood store. The vast majority of our orders are eligible for free, or $8.95 flat rate shipping. For more details, see below.

                  We will always do our best to make your order as fast and easy as possible. In most cases, we will process and ship your order next business day. 

                  For a variety of reasons, sometimes this is not possible. In these cases, we will always notify you by email or phone of the expected lead time the following business day.

                  International shipping is available for many of the products on our website using courier shipping. See below for details.

                  Tracking Your Order

                  You will always be notified by email or phone once your order has been shipped, and will be able to track it using the provided shipping information here.

                  Returns

                  If you are looking for our returns policy, please click here

                  Delivery Options

                  Logans are pleased to offer a variety of delivery options to our customers so you can choose the shipping method that best suits your needs.

                  In most cases, you will receive your order in 2-5 business days from the time of your order, but we ask that you allow up to 14 days for delivery, to account for unexpected delays.

                  Free & Flat Rate Shipping

                  Most orders over $100 qualify for free shipping.

                  orders under $100 are eligible for $8.95 flat rate shipping To NSW, VIC and ACT, or $15 flat rate shipping to all other Australian states.

                  Small products such as books, strings and small accessories may be sent with Australia post, and may not include a tracking number. If tracking is important to you, please choose courier shipping to ensure you will be able to track your order.

                  We have send tens of thousands of books and accessories in this manner, and very rarely have issues. If your product arrives damaged, or has not arrived within 14 days, please contact us as soon as possible, and we will replace it free of charge. 

                  Acoustic Pianos, Digital Pianos with a shipping weight of over 80kg, and other products that require specialist delivery services or installation are not eligible for free or flat rate shipping.

                  Orders to Western Australia do not qualify for free shipping.

                  In Store Pickup

                  Most products can be picked up from our Burwood store. If you choose this option at checkout, please wait for us to confirm your products are ready for pickup before pick it up. 

                  We are able to arrange curbside pickup/click and collect on customer request.

                  Courier Shipping

                  Logans are pleased to offer shipping by the following couriers:

                  • Couriers Please
                  • Fastway
                  • Parcel Point
                  • Quantium
                  • Seko
                  • Sendle
                  • TNT
                  • Toll
                  • UPS
                  • Clipper Parcels (Sydney Only)

                  In most cases, the fastest, cheapest and best options to your location will appear at checkout, allowing you to choose the courier and rate that best suits your needs. Sometimes, rural and remote and international areas will not calculate shipping. This doesn't mean we can't ship to you, or even that it's going to be particularly expensive. Generally, we recommend you use flat rate shipping in these cases, but if this is not appropriate, or available for you, please contact us, and we will discuss your options with you. 

                  Digital Pianos Delivery & Setup

                  Digital Piano delivery and setup is available in the Sydney Metro area for the cost of $150 +$0.30 per stair.

                  Additional surcharges apply to deliveries outside of the Sydney Metro area, and will need to be scheduled in advance. Please contact us for an obligation free quote.

                  As you will have to be home to show the carriers where to set up your piano, we will call to schedule your delivery at a time that is convenient for you. 

                  Acoustic Pianos Delivery

                  Logans only work with the best speciality piano carriers in the business - Dragon & Goninans. This ensures that your piano will arrive not only undamaged, but in tune & well regulated. Delivery to Sydney metro area is free to ground level, +$50 for each flight of stairs. 

                  Additional surcharges apply to deliveries outside of the Sydney Metro area, and will need to be scheduled in advance. Please contact us for an obligation free quote, or select "Post-paid Piano Shipping" at checkout, and we will call you the following business day to discuss your shipping options. Note that selecting this option means your shipping costs are not included in the price of your order, and will need to be paid prior to delivery.

                  As you will have to be home to show the carriers where to place your piano, we will call to schedule your delivery at a time that is convenient for you. 

                  Pre-Orders & Out Of Stock

                  Out of stock or new release products will generally be available for pre-order. If you pre-order a product online, we will contact you using the details provided your order to give you an ETA the next business day. For most products, this will add less than a week to the delivery time for your order.

                  In the case of new release products, or some specialty items, lead times can be up to six months. If you would like to know the ETA of a product before pre-ordering, please contact us by email, phone, or using the chat widget and we will give you an ETA.

                  In all cases, you can cancel a pre-order for a full refund within 30 days. Standard refund conditions apply. Click here to see our refund policy

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