GENERAL

Logans' sale and discount policies are created in the interests of making sure our generous discount policies are sustainable for all of our customers in the long run. As such, our Sale & Discount policies could all be summarised quite simply - Don't ruin it for everyone.  

Unless explicitly stated, discount codes and loyalty points cannot be used for in store purchases, acoustic pianos, digital pianos or keyboards, shipping & handling, or any product on our Specials & Clearance page

RRP & Sale Price

RRP is the current wholesaler or manufacturers Recommended Retail Price. It is displayed for information purposes only, and does not indicate the product has been, or will ever be sold by Logans or anyone else at that price.

Questions about the sales & discount policies should be sent to us at enquiries@loganspianos.com.au.

LOYALTY PROGRAM & STORE CREDIT

Logans are pleased to offer a generous Customer Loyalty Program. You do not have to sign up for any marketing in order to start earning (unless you want to). You can see your current points, or learn more here.

100 loyalty points = $1 off your next order

Order and Earn Receive 1 loyalty point for every dollar you spend at Loganspianos.com.au

Product Review Write a product review, and receive 200 loyalty points

Referral Program Invite a friend and they receive $5 off their next order, and you receive 500 loyalty points

Follow Us Follow us on Facebook or Instagram through the loyalty program widget and earn 200 loyalty points.

In order to access your loyalty points, you must have a customer account. Don't worry if you didn't create one prior to ordering - simply create an account using the email address you ordered with, and your credit will be there when you log in. 

To redeem loyalty points, click "Redeem Loyalty Points" at the bottom of the cart drawer prior to checkout

All Conditions applicable to discount codes apply to loyalty points. Expired loyalty points cannot be redeemed. Loyalty points can not be reassigned or exchanged. Loyalty points has no cash value. Credit is not redeemable in store and can only be redeemed online at loganspianos.com.au. 

Logans reserve the right to add, remove or change any aspect of the loyalty program without notice. This includes but is not limited to refusing orders that we think violate the Terms of Services or Relevant Sale & Discount Policies, Adding or removing loyalty points from customer accounts, or discontinuing elements of the program.

Logans reserves the right to removed loyalty points from accounts we believe are engaging in bad faith activities to accrue loyalty points, including but not limited to reviewing products you have not used or purchased, creating dummy accounts and/or purchasing products with the intent of claiming refunds.

If you are having issues with your account or loyalty points, contact dan@loganspianos.com.au.

VOUCHERS, DISCOUNT & PROMO CODES

Discount must be applied in the shopping cart at checkout. No rain checks. Not valid with any other offer, sale and/or discount code (including items listed on the any promotional page of this website, including but not limited to the specials and clearance page). Only one code per purchase.

Not valid on prior purchases, for the payment of taxes, shipping and/or handling. Consumer must pay applicable sales tax. Not valid on retail store purchases or exchanges. Discount codes are not valid for the purchase of Acoustic Pianos, Digital Pianos or Keyboards. Discount codes are not valid on products listed on our Specials & Clearance page

Promo codes have no cash value and cannot be sold, transferred or assigned. Return of any portion of the purchase will require equal forfeiture of offer or amount equal to offer.

Logans Pianos has the right to end or modify any promotion at any time without notice. Prices subject to change.

Logans Pianos reserves the right to reject, or refund orders that violate any of the restrictions listed above. Other exclusions or restrictions may apply.

TEACHER DISCOUNTS

Logans offer one of the most generous teacher discount schemes anywhere in Australia, with up to 10% off RRP for registered teachers both in store and online.

Customers must prove they are genuine teachers in order to be eligible. Generally, this is most easily done by supplying your ABN, DET registration or AMEB teacher number. Once you are added to our teacher database, discount is redeemable in store via you teacher number, and online via exclusive discount codes, supplied on request (See above Policy for vouchers, discount & promo codes for additional information)  

Logans reserve the right to refuse a teacher discount to anyone, at any time for any reason. Teacher discounts are off RRP, and not valid with any other sale or offer. Teacher discounts have no cash value. Teacher discounts can not be assigned to any third party, including but not limited to students, friends or family members.