GENERAL

Logans' sale and discount policies are created in the interests of making sure our generous discount policies are sustainable for all of our customers in the long run. As such, our Sale & Discount policies could all be summarised quite simply - Don't ruin it for everyone.  

Unless explicitly stated, discount codes and loyalty points cannot be used for in store purchases, acoustic pianos, digital pianos or keyboards, shipping & handling, or any product on our Specials & Clearance page

RRP & Sale Price

RRP is the current wholesaler or manufacturers Recommended Retail Price. It is displayed for information purposes only, and does not indicate the product has been, or will ever be sold by Logans or anyone else at that price.

Questions about the sales & discount policies should be sent to us at enquiries@loganspianos.com.au.

LOYALTY PROGRAM & STORE CREDIT

Logans are pleased to offer a generous Customer Loyalty Program. You do not have to sign up for any marketing in order to start earning (unless you want to). You can see your current points in the "Store Credit" section of your customer account.

To use your store credit, please select the store credit checkbox at the bottom of the cart prior to checkout.

Points will be added automatically to your account upon the completion of any of the following:

Credit on orders 1 - 5 You can earn 0.8% credits on your 1 order.  Credit does not expire.

Credit after 5th order 1.2% credit after your 5th order. Credit does not expire.

Birthday Stay with us until your next birthday and get $20 credit. Credit expires in 7 days.

Product Review Write a product review, and get $2 credits. Credit does not expire.

Referral Program Invite a friend and you both get $5 credit. Credit expires in 180 days.

In order to access your store credit, you must first have an account. Don't worry if you didn't create one prior to receiving store credit - simply create an account using the email address your credit was registered with, and your credit will be there when you log in. 

Expired credit cannot be redeemed. Credit can not be reassigned or exchanged. Credit has no cash value. Credit is not redeemable in store and can only be redeemed online at loganspianos.com.au. 

Logans reserve the right to add, remove or change any aspect of the loyalty program without notice. This includes but is not limited to refusing orders that we think violate the Terms of Services or Relevant Sale & Discount Policies, Adding or removing credit from customer accounts, or discontinuing elements of the program.

Logans reserves the right to removed credit from accounts we believe are engaging in bad faith activities to accrue credit, including but not limited to reviewing products you have not used or purchased, creating dummy accounts and/or purchasing products with the intent of claiming refunds.

If you are having issues with your account or store credit, contact dan@loganspianos.com.au.

VOUCHERS, DISCOUNT & PROMO CODES

Discount must be applied in the shopping cart at checkout. No rain checks. Not valid with any other offer, sale and/or discount code (including items listed on the any promotional page of this website, including but not limited to the specials and clearance page). Only one code per purchase.

Not valid on prior purchases, for the payment of taxes, shipping and/or handling. Consumer must pay applicable sales tax. Not valid on retail store purchases or exchanges. Discount codes are not valid for the purchase of Acoustic Pianos, Digital Pianos or Keyboards.

Promo codes have no cash value and cannot be sold, transferred or assigned. Return of any portion of the purchase will require equal forfeiture of offer or amount equal to offer.

Logans Pianos has the right to end or modify any promotion at any time without notice. Prices subject to change.

Logans Pianos reserves the right to reject, or refund orders that violate any of the restrictions listed above. Other exclusions or restrictions may apply.

TEACHER DISCOUNTS

Logans offer one of the most generous teacher discount schemes anywhere in Australia, with up to 10% off RRP for registered teachers both in store and online.

Customers must prove they are genuine teachers in order to be eligible. Generally, this is most easily done by supplying your ABN, DET registration or AMEB teacher number. Once you are added to our teacher database, discount is redeemable in store via you teacher number, and online via exclusive discount codes, supplied on request (See above Policy for vouchers, discount & promo codes for additional information)  

Logans reserve the right to refuse a teacher discount to anyone, at any time for any reason. Teacher discounts are off RRP, and not valid with any other sale or offer. Teacher discounts have no cash value. Teacher discounts can not be assigned to any third party, including but not limited to students, friends or family members.