In determining the basic design of a single model, the feedback from piano technicians- trained worldwide and thoroughly experienced- contributes to the sensitivity which is combined with the most up to date analytical techniques from the fields of acoustics, dynamics and electrical engineering. Before the basic design ever reaches the production stage, the research of Wood Technologists, Chemists, and Metallurgical Engineers is needed to draw out the individual characteristics of each of the materials going into a piano.

Every year Yamaha's craftsmen make as many as several hundred "test pianos" to check performance and revise each part until the piano satisfies thousands of different conditions. Yet, even after all of this analysis and effort has been devoted to establishing specifications for directing the operations in a plant, this still does not guarantee craftsmanship. That is because variations in natural substances are unavoidable. For instance, no two trees will ever have the same grain. Furthermore, there is simply a limit beyond which specifications cannot take into consideration the human expressions of individuality and sensitivity. So even if all the seemingly necessary specifications are set forth, they are never sufficient.

That is why Yamaha craftsmen play the key role in all of the production processes. They are the ones who have to make the quality judgments that go beyond the specifications. They recognize how their observations and actions will ultimately influence the finished piano. This keen awareness assures that superior craftsmanship is practiced in every step of the piano making process. Our people have the artistic sensitivity to judge "touch" - the final determinant of piano quality. Each craftsman couples his or her sensitivity and unique talents with an all round knowledge of pianos and the production process. Of course, Yamaha people receive technical training in schools, but the craftsmen are organized into small "quality control groups" out of which pour thousands of suggestions for improvements. Mutual exchanges at the group level are essential in fostering the skill and knowledge needed to exceed the limitations of the individual craftsman.

The modern craftsmen have at their disposal tools and methods far superior to those of their predecessors. In the same way the parts in the Yamaha piano of today need to be better than those of yesterday. In Yamaha's case, the only way to reach the required quality level is to produce most of them in Yamaha's own facilities, by Yamaha's own workers. Craftsmen cooperate with engineers and machinists using ultramodern techniques to develop equipment for highly specialized tasks, and these too, become tools of the craftsmen.

Since its invention in the early 18th century, the piano has been continuously improved by craftsmen and designers of the past. We believe the traditions of piano making at Yamaha have entered a new era in which the concept of craftsmanship is being developed and extended. Yamaha is striving to make pianos that an ever increasing number of musicians can enjoy and be able to play to express their emotions more fully and more creatively than ever before.

"We have a goal. That goal is to build pianos of such quality that lives will be enriched, that human culture will be elevated by the use of our products. That is Yamaha's top priority."